TapTrans Privacy Policy

This TapTrans Privacy Policy ("Policy") applies to the TapTrans browser extension, translate.jpgall.cn, and related document, PDF, and image translation services ("Services"). Links to third-party sites are not covered by this Policy.

This Policy provides a global privacy framework adapted to applicable laws in different jurisdictions.

Please read this Policy before using the Services. We are committed to protecting your personal information and explaining your rights.

The data controller for information collected through TapTrans is the TapTrans operations team. For questions, email support@taptrans.app .

Information you provide:

• Account information:When you register or sign in, we may collect your email and basic profile from Google or WeChat OpenID for authentication and membership.
• Document and image translation:When you upload files on the website, we process content to generate translations. We do not persistently store translation content or use it for model training.
• Payment information:Payments are processed by third-party providers (WeChat Pay, Alipay). We do not store full card numbers or payment passwords.

Information we collect automatically:

• Translation content:When you translate via selection, hover, full page, or subtitles, text is sent to your chosen engine (TapTrans API, Google, Microsoft, or your configured endpoint).
• User activity:The extension listens for selection and hover events to trigger translation. We do not log keystrokes or browsing history lists.
• Local settings and cache:Preferences, glossaries, and API keys are stored in chrome.storage. Translation cache holds up to 1200 entries for 7 days.
• Usage and error data:We may collect aggregated usage data and error logs to improve the service.
• Device and access info:Browser type, extension version, and IP address (for security and rate limiting when calling our API).

TapTrans does not integrate Google Analytics or similar third-party analytics SDKs in the extension.

We retain personal information only as long as necessary:

• Account data: while your account is active; deleted within a reasonable period after closure.
• Local extension data: stored in your browser; remove by uninstalling the extension.
• Translation content: not persistently stored on our servers; local cache expires after 7 days.
• Server logs: generally no longer than 12 months.
• Order records: as required by law (up to 7 years where applicable).

After these periods, we delete or anonymize personal information unless law requires retention.

We do not sell your personal information. We may share data when:

• Translation providers:Text is sent to Google, Microsoft, DeepL, or endpoints you configure to generate translations.
• Infrastructure providers:Hosting and operational vendors under contract.
• Payment processors:Information necessary to complete transactions.
• OAuth providers:Google, WeChat, etc., when you choose third-party sign-in.
• Legal requirements:When required by law or in a business transfer with equivalent protection.

We do not sell or share data for purposes unrelated to translation.

Depending on applicable law, you may have the right to:

• Access:Confirm whether we process your data and obtain relevant information.
• Rectification:Correct inaccurate personal data.
• Erasure:Request deletion in certain circumstances.
• Withdraw consent:Withdraw consent where processing is consent-based.
• Restriction:Request limited processing in certain circumstances.
• Portability:Receive your data in a structured, machine-readable format where required.
• Non-discrimination:Not be discriminated against for exercising your rights.

California residents

California residents may have additional rights under CCPA/CPRA. We do not sell personal information.

Account deletion

You may request account deletion via the member center or by emailing support@taptrans.app.

To exercise these rights, email support@taptrans.app . We will respond within 30 days and may verify your identity.

We may remember language preferences, site rules, and engine choices to improve your experience.

We do not use translation content for advertising profiles or collect browsing history lists for profiling. We do not make solely automated decisions with significant legal effects.

If we introduce such processing in the future, we will provide notice and obtain consent where required.

We may revise this Policy from time to time. Updates take effect when posted. Material changes will be communicated as required by law.

We use cookies and similar technologies on the website:

• What are cookies?Small data files stored by your browser.
• Essential cookies:Login sessions and core site functions.
• Preference cookies:Language and personalization settings.
• Extension storage:The extension uses chrome.storage rather than traditional web cookies.
• Analytics:The extension has no third-party analytics SDK; the website does not currently use Google Analytics.

You can manage cookies in your browser. Blocking all cookies may affect login or site features.

TapTrans runs in Chromium browsers. All scripts are bundled; no remote executable code is loaded.

• storage:Save preferences, cache, login token, and locally configured API keys.
• activeTab:Access the current tab only when you trigger translation.
• scripting:Inject bundled scripts when needed as a fallback.
• tabs:Send messages to the active tab and open website pages.
• host_permissions:Inject translation on web pages and call translation APIs.

We request only permissions necessary for translation and account features.

Our Services are not directed to children under 13. Parents may contact us to review or delete a child's information.

Account data is primarily stored in mainland China. Translation text may be sent to providers outside your country when you choose Google, Microsoft, DeepL, or your configured API.

We apply HTTPS encryption, contractual safeguards, and data minimization for cross-border transfers.

By using the Services, you understand that data may be processed as described in this Policy.

We use industry-standard security measures including HTTPS and access controls. API keys you configure stay in local browser storage.

If a breach affecting personal information occurs, we will take remedial action and notify users and regulators as required by law.

For privacy questions or complaints, email support@taptrans.app . We will respond within a reasonable period, generally within 30 days.

• TapTrans:The TapTrans browser extension, translate.jpgall.cn, and related translation services.
• Services:Translation and reading assistance products provided by the TapTrans operations team.
• Personal information:Information that identifies or can identify a natural person under applicable law.

This annex applies only where the referenced laws apply.

Annex A: EU / EEA / UK (GDPR)

Legal bases include contract, legal obligation, consent, and legitimate interests.

You may have portability, objection, and supervisory authority complaint rights.

Cross-border transfers use adequacy decisions, SCCs, or equivalent safeguards.

Annex B: Japan (APPI)

We process personal information within disclosed purposes.

You may request disclosure, correction, deletion, or cessation of use under APPI.

Annex C: California (CCPA / CPRA)

California residents have know, access, delete, and opt-out rights.

We do not sell or share personal information for cross-context behavioral advertising.

We do not discriminate for exercising CCPA/CPRA rights.

Annex D: Korea (PIPA)

We process personal information for specific, lawful purposes under PIPA.

Cross-border transfers follow PIPA requirements including notice and consent where required.

Users may request access, correction, deletion, suspension, or withdrawal of consent under PIPA.

We may add regional annexes as laws or our business evolve.